Help Desk

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Welcome to the PromoteIQ Help Desk


PromoteIQ is Microsoft's Retail Media platform that connects brands with the world's largest retailers and their active shoppers. This Help Desk is your one-stop-shop to learn the basics of Retail Media with PromoteIQ.


We'll cover how to navigate the PromoteIQ platform, show live demos of product listing ads and onsite display banners, walk through campaign creation, as well as cover reporting, campaign optimization, and campaign best practices. 

  • Trusted Partner to Category Leading Retailers
    Our technology platform and business services empower global retailers in grocery, apparel, home improvement, and more.
     
  • Reach Shoppers Through the Entire Buying Journey 
    PromoteIQ makes it easy for advertisers to promote their products to in-market shoppers at the right buying moment. 

     
  • Near Real-Time Reporting
    The dashboard and reporting tool enable advertisers to easily gather campaign insights and make in-flight optimizations.
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About PromoteIQ 


Check out the PromoteIQ website for an overview of what PromoteIQ is and how we help vendors like you.

PromoteIQ Platform Overview


Learn how navigate the PromoteIQ UI, understand the dashboards, and tips to get started with onsite media. 

Retail Media Solutions


Watch live demos of PLAs and Display Banners on retailer websites and learn to build PromoteIQ campaigns.

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Campaign Best Practices


Learn how to get the most out of your onsite advertising investment with the PromoteIQ campaign best practices.

Analytics & Reporting


Overview of the reporting tool, how to create custom reports, and what pre-set reports are available to help. 

Campaign Optimization 


Learn about the tools available to track, investigate, and optimize campaigns for success.

Contact the PromoteIQ Team

Can't find something? No problem – reach out to us at Support@PromoteIQ.com to get in touch with a member of the PromoteIQ team.