Welcome to the Microsoft Retail Media Help Desk
Our retail media solutions connect your brands with the world's largest retailers and their active shoppers. This Help Desk is your one-stop-shop to learn the basics of retail media and the Microsoft PromoteIQ platform.
We'll cover navigating the platform, campaign creation, reporting, campaign optimization, and campaign best practices.
Trusted Partner to Category Leading Retailers
Our technology platform and business services empower global retailers across multiple verticals.
Reach Shoppers Through the Entire Buying Journey
We make it easy for advertisers to promote their products to in-market shoppers at the right buying moment.
Near Real-Time Reporting
The dashboard and reporting tool enable advertisers to easily gather campaign insights and make in-flight optimizations.
About Microsoft Retail Media
Learn more about Microsoft Retail Media and other Microsoft Advertising solutions.
Platform Overview
Learn to navigate the platform, read the dashboards, and how to get started.
Best Practices
Get the most out of your onsite advertising investment with these best practices.
Campaign Optimizations
Learn the tools available for tracking, investigating, and optimizing campaigns.
Reach out to our support team if you need help or can't find the resources you need
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