microsoft advertising logo

Home     Solutions     Overview     Best Practices     Reporting     Optimizations     Resources 

microsoft retail media help desk; learn how to boost brand awareness and product sales with your retailers with our training guides and best practices; three people talking and collaborating in a relaxed office enviornment

Welcome to the Microsoft Retail Media Help Desk

Our retail media solutions connect your brands with the world's largest retailers and their active shoppers. This Help Desk is your one-stop-shop to learn the basics of retail media and the Microsoft PromoteIQ platform.

We'll cover navigating the platform, campaign creation, reporting, campaign optimization, and campaign best practices. 

Trusted Partner to Category Leading Retailers

Our technology platform and business services empower global retailers across multiple verticals.

Reach Shoppers Through the Entire Buying Journey

We make it easy for advertisers to promote their products to in-market shoppers at the right buying moment. 

Near Real-Time Reporting

The dashboard and reporting tool enable advertisers to easily gather campaign insights and make in-flight optimizations.

About Microsoft Retail Media

Learn more about Microsoft Retail Media and other Microsoft Advertising solutions.

Learn More  >

Platform Overview

Learn to navigate the platform, read the dashboards, and how to get started.

Learn More  >

Retail Media Solutions

Watch live demos and learn how to build onsite campaigns.

Learn More  >

Best Practices

Get the most out of your onsite advertising investment with these best practices.

Learn More  >

Analytics and Reporting

Overview of the reporting tool and how to use pre-set reports.

Learn More  >

Campaign Optimizations

Learn the tools available for tracking, investigating, and optimizing campaigns.

Learn More  >

Reach out to our support team if you need help or can't find the resources you need

Contact Support

*Powered by PromoteIQ

Home   Solutions   Overview   Best Practices   Reporting   Optimizations   Resources 

Sitemap   Privacy   Terms of Use   © Microsoft 2024